Customer Service Privacy Maintaining the privacy of our customers is important to us. All information collected via this site will be kept strictly confidential and will not be reused, disclosed, loaned or sold. Payment At this stage Dancing Princesses receives online payments via Paypal or direct deposit. All prices are in Australian dollars. Australian Delivery We use a combination of Australia post pre paid sachets and Australia post express sachets. Express post option is guaranteed next business day delivery to major metropolitan centres, but please note that not all postcodes in Australia are covered by the guarantee, for more details or to check your postcode please refer to the Australian post website. We only dispatch orders once payment is finalised. Obviously, once dispatched, we are reliant on Australia post. We take no responsibility for any goods lost or damaged in transit. We are happy to post internationally, please contact us for a shipping quote. We will do registered post for an extra $2.95 per parcel. Refunds Please choose sizes carefully, as we only give refunds when there is a manufacturing fault in the item purchased. If this happens please contact us to discuss the problem. Obviously as they are nearly all one offs we can not do an exchange. We believe in the quality of our products and hand check all garments before sending them to you. No refund will be given if the faulty item has been caused by the customer. I guarantee the workmanship of my garments, as long as they are used and cared for in the correct manner as per the washing instructions on the care labels. Please refer to my sizes and measurements page for sizing.
ABN 41981807754 Thanks for supporting an Australian owned business |
